Frequently Asked Questions:
Q: Is Project Bear an official non-profit organization?
A: YES! We are a 501(c)3 non-profit organization, registered in the USA.
Q: Does Project BEAR send out confirmations when a request is received?
A: No, due to the email system and the amount of requests we receive, we cannot send out confirmations.
Q: If I donated to help cover the cost of my bear, do I need to fill out any other form besides the PayPal information?
A: No, the PayPal information is all we need, but be sure to double check the address as that is where we will send the bear. If the address information is incorrect, you will experience a delay in receiving your bear.
Q: Do I need to have a PayPal account to donate or buy a bear?
A: No, you have various payment options to choose from once you click the PayPal button.
Q: How long will it take to get my bear?
A: That depends. Most people who request a bear will get it within 3-4 weeks. Sometimes it may take longer, or only a few days, to get the bear.
Q: How long before I need my box of bears (for Hospital) should I request one?
A: As soon as possible. For a box of bears, we ask you to give us at least one full month.
USE THE FORM BELOW IF YOUR QUESTION IS NOT FOUND ABOVE.